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Type of Business


Job Qualifications:

Schedule and Pay:

  • Hours: Monday-Friday, 8am-5pm
  • Pay: $16/Hour
  • Temporary, 3-4 months
  • Location: Kingston, NY

Job Description:

Job Responsibilities:

  • Serve as the initial point of contact for the Bank and provide customer service and administrative support across the organization.  
  • Handle the flow of customers throughout the business and ensure all receptionist responsibilities are completed accurately and in a timely manner.
  • Excellent oral, written and analytical skills.
  • Excellent telephone skills.
  • Strong interpersonal/customer service skills.
  • Initiative
  • Reliability  
  • Proficient with Microsoft Office Suite.
  • Strong overall technical and problem solving skills.
  • Ability to organize, multitask, prioritize and work under pressure .
  • Bi-lingual is a must.
  • Process billing.

Essential Duties:

  • Provide excellent customer service by greeting, welcoming, directing and announcing each customer appropriately;
  • Answer, screen and forward any incoming phone calls while providing basic information as needed;
  • Identify customer’s issues/problems, determining the cause, explaining the best solution, expediting the correction and following up to ensure resolution;
  • Ability to successfully navigate administrative support tools for online banking, bill pay and debit cards that aid in problem/issue resolution;
  • Maintain a complete knowledge of organizational structure, personnel names and titles;
  • Receive and sort daily mail/deliveries/couriers;
  • Maintain security by following procedures and controlling access through the Bank’s customer log book;
  • Perform other clerical and receptionist duties as required;
  • Any other tasks as assigned by management.
  • High School Diploma with some college
  • Fluent in Spanish required  
  • Minimum 2 years banking or customer service experience

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